Get the app

Support

Stuck on something, or have an idea? We read every message.

Octi writing in her notepad

Write to us

Email support@chaddo.app and we'll get back to you as soon as we can.

Before you write

My partner can't see my entries. Check that you both joined the same family in Settings ▸ Family, and that their role can see that child and kind of record.

Entries I logged offline are missing on another phone. They sync the next time the phone that logged them is online. Open Chaddo on that phone for a moment.

The widget isn't updating. Open Chaddo once to refresh it. If it still looks stuck, remove the widget and add it again.

Include your phone model and its software version when you write. It helps us help you faster.